caliek25
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Glitches and issues almost every time. Gets stuck on one store and if you go to a different area the prices and items are all wrong, won't load the right coupons, and fails to place pickup orders correctly without a lot of troubleshooting. I try to "check in with the app" for pick up and literally nowhere in the app to do so. Restarted the app, checked for updates, followed the direct link from the text. Had to flag down an employee and beg for help and even they couldn't figure it out.
23 people found this review helpful
Albertsons Companies, Inc.
April 24, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback matters to us. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. You're still able to enjoy this feature on our website.
Katie Lykens
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Tried all day to edit my schedule and save order - kept saying error - I tried 3 different devices. App is slow to respond, often it doesn't catch that you made a change adding something or deleting. I can't tell you how many time I had to redo the substitutions because if I leave and come back it erases all progress. Don't know why items say in stock when they aren't and some say out of stock but they have it. Can't edit schedule and save time/date permanently - defaults to time of first order
1 person found this review helpful
Albertsons Companies, Inc.
May 6, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback matters to us. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. You're still able to enjoy this feature on our website.
Nicole Ross
Prices do not match the advertisement. I've scanned the Udeals in the app and in the newspapers I'm sent and they won't work, or if they do work it'll say the sale price is one thing, but when you look at qualified items, it'll show another higher sale price. The deals that you scan in store don't work either. It's not am issue of things being expired either, because I check. If a deal don't come up, it's just a "spend this much and get this much off" and not the advertised deal. Very shady
3 people found this review helpful
Albertsons Companies, Inc.
May 5, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback matters to us. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser so we can further assist you. You're still able to enjoy this feature on our website.